Article ID: 127072, created on Oct 2, 2015, last review on May 18, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Domains used by OA subscriptions are down. There are no DNS records in their zones under Top > Service Director > Domain Manager > Domains > domain.tld

Cause

Zones were removed from OA for some reason. Please check if the domains have A record in their zones.

Resolution

Restore zones from OA and wait until theey are propagated to OBAS. There is a periodic task Update DNS for POA nodes under Top > Configuration Director > Logging and Errors > Action Log > Tasks queue tab that can be launched to speed up DNS synchronization between OA and OBAS.

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF